Customer Experience Management Platform
From collecting and analyzing customer data inside stores, Weface suggests solutions to optimize marketing and business strategies based on effective customer experience management
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CHALLENGES OF
THE RETAIL CHAINS
Lack of data to compare efficiency among retail stores in the chain
1.No reliable data to develop products/staff/sales process
2. Unable to compare the performance of the entire retail chain in real time.
No reliable data to customize store and its POSM
1.Ineffective stores layout, window display, shelves and products display
2. Lack of impressive POSM content to persuade customers buy products
Cannot accurately evaluate Marketing effectiveness
1. Unable to measure conversion rates from marketing campaigns.
2. Marketing decisions based on old, assumed or unreliable data.
Do not understand customers insight
1. Unable to capture customer characteristics: Demographic/Moving Habits/ Behavior.
2. Impossible to measure the number of old / new customers to take care of and increase the customer's instore experience.
Weface
FEATURES
Understanding the challenges of retail chains, we are constantly developing smart features and helping retailers deeply empathize their customers insights through accurate and instant data sources.
In particular, Weface is ready to connect with the store management software to integrate all data and display with hundreds of retail-specific charts.
SOLUTIONS
From real-time customer data collected through camera systems, Weface processes and visualizes into vivid charts, helping retailers analyze and come up with accurate marketing strategies, thereby, enhance customer experience.
HOW WEFACE ENHANCES CUSTOMER EXPERIENCE?
Câu chuyện trải nghiệm
Khách hàng nói gì về Weface
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Sophie LeonardCEO shark
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Herman NortonStudio Director 
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Amanda ParksCYBERO 
WEFACE – Customer Experience Management Platform
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DEHA TECH CO., LTD
Address: 5F, Intracom bulding, 82 Dich Vong Hau, Hanoi
Email: info@weface.asia
Phone: (+84) 243 207 8008