By applying image processing technology, Weface identifies, collects, and processes all instore customer data, which is used by the retail chain owner to devise marketing and business strategies, thereby enhancing customer experience and improving profitability.
With the purpose of empathizing and developing comprehensive customer relationship development strategies, a lot of retail chain owners buy analytics data from companies which specialize in collecting and providing retail data, or spending budget on personnels to collect customer data. These data, however, are mostly old, expensive and lack of trust.
Weface provides the real-time solution to recognize customer’s characteristic and behavior through surveillance camera system in every store. With the simple, smart and affordable way, retailers can proactively collect and capture customer data in the whole chain with the accuracy up to 90%
From the collected data, Weface integrates the sales management software products, processes and visualizes them into digital dashboards designed specifically for each management position such as CEO, CMO, CCO, CHRO.
Every dashboard will display specialized data to provide insights of customers, products, industries, and regions. Consequently, CEOs, CMOs, CCOs, CHROs can analyze and promptly propose accurate actions to positively impact on business results in each store and the whole chain.
In order to fully display data on Dashboard, Weface should be connected with the Customer management software you are using.
1. Immediately determine weaknesses and come up with business strategy for the whole chain.
2. Optimize the display window design, store layout; import goods to the right taste of customer; alternate goods and personnel in the whole chain.
3. Plan financial estimates in the near future.
1. Understand customers’ insights, create accurate marketing strategies and sales messages, to the right audience, at the right time, in the right store.
2. Measure the effectiveness of each marketing campaign, thereby optimize the marketing costs at the point of sale .
1. Effectively manage customer experience, maximize customer lifecycle value, increase long-term sales turnover.
2. Optimize the sales process.
3. Distribute products according to tastes, location and time.
1. Accurately evaluate capacity/skill of employee based on collected and analyzed data when they interact with customer. From that, CHRO can promptly reward employees, reduce the rate of personnel fluctuations.
2. Effectively manage Human resources, rotate Personnel to reasonably support in the chain, which are based on the table of the time when the store is crowded or has fewer customers.
DEHA TECH CO., LTD
Address: 5F, Intracom bulding, 82 Dich Vong Hau, Hanoi
Phone: (+84) 971 885 057
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